109 ratings and 67 comments received in the last 90 days.

04 October 2023

Exactly what I wanted

03 October 2023

Excellent overall and an engaging experience

28 September 2023

I was very happy with the experience, I did find the processes very long though and electronically heavy, lots of videos, apps, techno stuff, perhaps a good old fashioned info handbook option to download would be good.

24 September 2023

I was constantly kept informed of the progress of the car from the purchase of the car through to the delivery

15 September 2023

James at Vines Gatwick took care of me through the buying process..and kept me informed and updated.

05 September 2023

Kept informed throughout the process.

01 September 2023


21 August 2023

The Mini "guru" didn't really seem to know his stuff about the practical aspects of the car. E.g. petrol, emergency bits, etc. He seemed to know most of the media system pretty well.

18 August 2023

Fulfilled every promise

05 August 2023

We were mae to feel very special and important customers

09 October 2023

easy to deal with

07 October 2023

The engineer was very nice and heard the noises on the test drive .. Sadly it's not been rectified and it spoils the enjoyment of a new car with vibration and rattling noises..

06 October 2023

I experienced no problems. Service was prompt and efficient

05 October 2023

Always excellent customer service and always keep me informed in good time if a tyre needed for mot etc.

03 October 2023

Good prompt and informative service

02 October 2023

My service booking, which was made by phone, wasn't entered into Vines's booking system. Also, I have asked for a valuation three times but no-one has followed up. Having said that, Ellen Hancock, who dealt with me in person, was very helpful.

02 October 2023

I was kept informed, the staff were friendly helpful & efficient

02 October 2023

Staff were excellent

30 September 2023

Excellent vehicle handover and collection

26 September 2023

All very straightforward - no issues