OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
74 ratings and 31 comments received in the last 90 days.
09 June 2022
Great customer service from Matthew. Any questions I had were answered quickly and efficiently.
27 May 2022
Everything was made really clear, everyone was happy to answer any questions
19 May 2022
James was very helpful. Even with car delay he kept me informed
09 May 2022
Really friendly garage, very helpful but also didn't make me uncomfortable when asking if I'd like to purchase additional extras etc.
07 May 2022
Friendly no fuss service
03 May 2022
Great communication all the way through and arrived earlier than predicted.
02 May 2022
Kept well informed. Staff knowledgeable and personable
14 April 2022
Despite difficult times with delivery dates etc, the centre kept me informed and up to date with my cars progress
14 June 2022
Staff were welcoming and helpful.
09 June 2022
Was well informed of waiting times and looked after while I waited.
07 June 2022
Everything done properly
05 June 2022
The works were carried out well and the car was valeted and returned fully functioning and shiny
03 June 2022
Problem was sorted, quickly and Efficiently,
03 June 2022
So far after 18 months with our mini servicing etc has met our needs
28 May 2022
Very professional
23 May 2022
mainly because of Clare who was so pleasant and helpful
22 May 2022
Was able to drop off my car easily, was contacted as soon as it was ready to collect.
22 May 2022
Quick, and very professional
10 June 2022
James my salesman was an absolute star. He went above and beyond and was honest with me throughout the delays. He made the whole process bearable and the only reason I didn't cancel my order when the delay occurred.