OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 79 comments received in the last 90 days.
28 May 2026
James the salesperson was first class, nothing was to much trouble
20 May 2026
James at Vines Crawley was both knowledgeable and very helpful throughout the purchase
08 May 2026
James is excellent at his job & a genuine guy. I love my new mini.
05 May 2026
Callum was the perfect salesman from the moment I walked through the door. I have purchased many high end cars and was not sure what to expect from mini. Brighton Group 1 had already lost my sale. He listened, gave me space and did what he said.
02 May 2026
James was fantastic during the process, patient and supportive.
28 April 2026
Everyone was very helpful and we were made to feel very welcome.
23 April 2026
Clear instructions, respectful and readily available
23 April 2026
James was very welcoming and made me feel at ease also explained everything fully so I could understand was presented well when received my mini I very much liked the big red bow
21 April 2026
Had a great experience from start to finish , Isobel was amazing and so helpful and made it a really fun experience! Highly recommend Isobel if you're ever in need of buying a mini !
10 June 2026
Very good service from Kirsty with lots of updates from the technician dealing with my vehicle.
10 June 2026
Timely and efficient service
09 June 2026
Good customer service
09 June 2026
Always excellent service !
08 June 2026
Prompt friendly professional
07 June 2026
Everything was excellent as usual.
07 June 2026
Friendly service and very efficient process on the day
06 June 2026
A clear understanding of the required service was communicated as well as the costs . The service was delivered as expected with updates as completed.
06 June 2026
The staff are friendly
05 June 2026
Just because it went smoothly
FIND Vines of Gatwick.
Address
- Stephenson Way, Three Bridges, Crawley, West Sussex, RH10 1TN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:9:00- 17:00
- Sun:Closed
Phone
- 01293 575 557
Crawley as well as surrounding areas including Horsham, Haywards Heath, East Grinstead and Gatwick
Address
- Stephenson Way, Three Bridges, Crawley, West Sussex, RH10 1TN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 575 557
Crawley as well as surrounding areas including Horsham, Haywards Heath, East Grinstead and Gatwick
03 June 2026
Very good experience, staff friendly and professional.