sales
Even in the midst of the Pandemic, Mr Ben Mason, Crawley could not have been more courteous , kind and helpful, yet still very professional,and it made the experience easy and pleasant.
Even in the midst of the Pandemic, Mr Ben Mason, Crawley could not have been more courteous , kind and helpful, yet still very professional,and it made the experience easy and pleasant.
Good communication, prompt service
All went as expected
I used vines at three bridges
As above
As the chart shows because Brandon kept me informed as to what to expect relating to the job on my car
Efficient booking and service . Car returned beautifully valeted.
You earned it.
Nothing to make me dissatisfied with the service.
I couldn't fault the customer service
Efficient, courteous, no issues
Very impressed as was kept in loop with how work was going .
Kept up to date every step of way. Liked the video showing dash cam had been fitted
Always a great service and workmanship
Good location, easy access, friendly staff. Car was booked in within two days from initial contact. Staff very helpful and explained service pack deals, good communication from courtesy phone calls, email and texts.
No problems arose
Explained very well procedures and sent little video of the service !
Mica was fantastic.
Excellent service from booking through to collection and return, updates on progress. Actual service and MOT. Charges as expected
There was a slight hiccup with the invoicing which had to be resent a couple of times but completely satisfied overall.
My car was collected and returned with no difficulty and the work was advised via the video which is reassuring.
Like I said previously, was a nice touch that my car went in to have the roof and seals fixed and to my surprise when I came to collect my car, it was all cleaned. The staff were also very efficient and professional
Still waiting the MOT cert but other than that happy.
Apart from the answer I have above, the service department also arranged for the collection and return of my car which was very helpful in the current situation.
Brandon is very quick, efficient and helpful, keeping you up to speed with progress of the vehicle.
From booking my mini in to collection and delivery back I was kept informed of the progress at every stage.
Totally satisfied
Straightforward service and kept up to date on status
easy to book Good communication Friendly
Service was fine
As above.
As above
All good
Left feeling like a valued customer.
Brilliant service and always friendly and efficient plus I get my car cleaned :-)
Very professional attitude
Good service