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Customer Reviews.

service

5

Was kept updated at all times on my service and loved the video sent to me of my car having it’s service!

14 July 2018

service

3.5

Easy to book in, polite and with Mini vouchers was a very good price. (However car wasn't cleaned very well)

06 July 2018

service

5

Always good

04 July 2018

service

4

Always room for improvement. Said I was away on day of service, out of country, so no need to call me with updates as I wouldn't respond

23 June 2018

sales

5

Really happy with everything - arrived earlier than expected!

20 June 2018

service

3

Wrong components put on car

12 June 2018

service

4

This was a warranty end service and not a normal service

08 June 2018

service

5

I was advised well from start to finish. As soon as I rang and booked the service the staff member was friendly, polite and helpful. When I took the car in somebody parked it for me and then brought it to the front door for me when finished!

08 June 2018

service

2

Works not completed in time

08 June 2018

service

4

It was great to have the car collected and dropped off.The service was included as part of the service pack, so I can't comment on the price. Everyone seems friendly and helpful.I've only knocked off one star as it wasn't quite as clean as it had

07 June 2018

service

4

Issue with brake but a health check was conducted in which the front washers were found to be working poorly. Did not fix - only offered to book in another time which is a hassle going back to garage.

06 June 2018

service

5

Nothing was too much trouble.

06 June 2018

sales

5

James who help with choices was on hand all the way ..... for the second time round, great to have someone you’ve already had great service from already and makes everything easy.

05 June 2018

sales

5

Tom treated us well and worked with my wife who felt she wasn’t discriminated against because she’s a woman like some car dealers do. He was very kind and patient with her through the loads of questions she asked.

04 June 2018

service

5

COuldn't have asked for anything more

02 June 2018

service

5

Very helpful staff who dealt admirably with dubious tyre insurance I'd been sold by dealer I bought car from

01 June 2018

sales

5

I was kept updated on the production of my order and delivery date when I could collect my mini.

31 May 2018

service

1

The first booking was cancelled. When the car was collected (due around 10-11 came about 12) on Friday the car left was parked in front of our garage meaning we couldn’t use it. At 5pm on Zfriday we’re told it would need to stay with you until Monday

31 May 2018

sales

5

The dealership looked amazing and staff were incredibly attentive! James Kenny went above and beyond to ensure I was both informed and satisfied with the choices I was making.

30 May 2018

sales

5

Tom was efficient and gave me a good deal.

29 May 2018

service

5

Good times for the work required, excellent staff an very reasonably priced

29 May 2018

sales

5

Very happy customer. Staff genuinely want you to find the right car. No pressure to purchase, very knowledgeable and friendly.

25 May 2018

service

1

As above However the service advisor Claire was very helpful and kept me informed

23 May 2018

service

4

Good service and service reception support.

22 May 2018

service

5

My car was picked up from home free of charge and dropped back at a good time. The lady on the phone explained a few small things that needed doing even though my car had passed its MOT.

17 May 2018

service

5

At all times I was always kept in the loop and also never was I pressed for something I did not want

16 May 2018

service

5

Staff worked hard to ensure a pleasant visit

15 May 2018

sales

5

Pleasant, non-pushy sales person. Quick and efficient. Best handover ever

14 May 2018

service

5

Srvice was quick and easy too set up from pick up and delivery back to me. Mini came back very clean. Thought the mini was cleaner than when I paid for a platinum clean last year

13 May 2018

sales

5

Tom Argent was the salesperson that we dealt with from beginning to end. He was generous with his time and knowledge and even delivered the car to our home address on completion

12 May 2018

sales

5

Very helpful staff

12 May 2018

service

5

Service was very good. Contacted throughout the day & the video was also very ingesting.

11 May 2018

sales

5

Very good experience

10 May 2018

sales

5

Well this is my second brand new mini in two years so you do the maths, mini and vines gatwick rock!

10 May 2018

sales

5

Professional from beginning to the end. I was kept in the loop of the timeline.

09 May 2018

sales

5

Again it was all down to Tom Argent at Vines Gatwick, he even dealt really well when the Radio didn't work on the day we were due to pick up.... he handled it so well that we didn't mind waiting a week

09 May 2018

service

4

Better than last time

09 May 2018

service

4

Was very satisfied but a little disappointed that the inside of the car was hoovered inside, the outside had been cleaned however.If cleaning inside wasn't in the speck I retract my comment

09 May 2018

service

2

Mini not ready for collection at time told to us by girl on reception. We had neither asked for nor expected an expedited MOT/service but when it was offered it should have been ready at the correct time, not 40 minutes late.